Star-micronics TCP2000 Series Manuel d'utilisateur télécharger pdf (Page 11)

TROUBLE SHOOTING

Difficulties when the power is turned ON.

Symptom Possible cause Remedy

Power

LED lamp

does

notlight up.

Power

LED lamp

light up.

Card is not

accepted

Card is

accepted

Card is not

accepted

Card is

accepted,

but main

unit does

not

properly

run.

Power cable is not properly

plugged in.

Power cable is broken.

Power fuse is blown.

LED indicators are broken.

Trouble with the main unit.

Card failure

Flaw or bend of card,

loss of card data,

using other user’s card.

Head is stained.

System does not properly run.

Trouble with the main unit.

Properly plug in power

cable.

Consult technical

support.

Use applicable card.

Clean the head with

cleaning card.

Consult technical

support.

Difficulties during the operation

Symptom Possible cause Remedy

Card is not ejected. Card jamming Reset the power.

Card is not applicable.

Use applicable card.

Using other user’s card

Read/write error Card data is erased by

a magnetized source.

Card is bent.

Issue new card.

Card has flaws.

Head is stained.

Clean the head with

cleaning card.

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Star-micronics TCP2000 Series Manuel d'utilisateur Page 11

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